General
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** How do I buy more audiobooks? (iOS)
Apple charges 30% for each purchase made within an app, so rather than RAISING prices to account for this, we optimized our website for fast...
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** How do I buy more audiobooks? (Android)
To purchase additional audiobooks from within the app, navigate to the left-hand main menu slide-out panel (the screen with the green backgr...
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The audiobook I just bought isn't showing under My Library. How do I fix this?
On the "My Library" screen of the app tap the menu icon at the upper right corner of that screen (it looks like 3 vertical white lines), the...
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How do I download my audiobook(s)?
To download an audiobook navigate to the "My Library" screen (if you're on the playback screen simply swipe or drag it down to go ...
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My audiobook will not play past a certain track/chapter‚ what can I do?
It is possible that your audiobook download was interrupted when you originally initiated the download process‚ which is typically caused by...
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One of the tracks of my audiobook won't download/play but the tracks before and after are fine.
It is possible that your audiobook download was interrupted when you originally initiated the download process‚ which is typically caused by...
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Can I add bookmarks to my audiobooks so I don't lose my spot?
Yes you can! To add a bookmark at any time while playing your audiobook, simply tap the "Bookmark" icon located at the upper right...
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How do I review an audiobook?
You can add a review for an audiobook from either the audio player screen or the "My Library" screen within the app. To begin be s...
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How do I delete an audiobook when I'm through listening?
To delete an audiobook‚ navigate to the "My Library" screen (if you're on the playback screen simply swipe or drag it down to go b...
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How do I delete bookmarks?
To delete a bookmark navigate to the "Tracks" screen by tapping the menu icon at the upper left corner of the audio player screen ...
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How do I use the My Library "Sort" and "Filter" menus?
The "Sort" menu allows you to change the order in which your audiobooks are displayed on your "My Library" screen. To ac...
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How do I contact AudiobookSTORE.com?
To send us a message from within the app‚ navigate to the "My Library" screen (if you're on the playback screen simply swipe or dr...
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Is an internet connection required to listen to my audiobooks?
An internet connection via wifi or cellular data is only required when downloading an audiobook to your device. Once the audiobook has finis...
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How Do I Enable Push Notifications?
To enable Push Notifications for the AudiobookSTORE.com app, press the home button on your device and then tap the "Settings" icon...
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How Do I Update My Account Information?
Your account details such as credit card information, etc. cannot be updated via our app for security reasons. To update your account inform...
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How can I free up storage space on my device so I can download an audiobook?
If you see an error on your device or within our app stating that your device's storage is getting full, or you do not have sufficient space...
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How can I select specific Tracks/Chapters of my audiobook?
To choose a specific track or chapter of an audiobook you've already downloaded, navigate to the Tracks screen from the Playback screen by t...
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Privacy Policy
AudiobookSTORE.com takes your privacy very seriously! Visit AudiobookSTORE.com/privacy-policy.aspx to review our full privacy policy, includ...
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How can I free up storage space on my device so I can download an audiobook?
If you see an error on your device or within our app stating that your device's storage is getting full, or you do not have sufficient space...
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How Do I Enable Push Notifications?
To enable Push Notifications for the AudiobookSTORE.com app, access your device settings by pulling down from the top of the scree...
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How Do I Update My Account Information?
Your account details such as credit card information, etc. cannot be updated via our app for security reasons. To update your account inform...
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