An internet connection via wifi or cellular data is only required when downloading an audiobook to your device. Once the audiobook has finished downloading an internet connection is not required.
NOTE: The audiobook download process may be interrupted by weak or spotty network connections so it is always advisable to confirm that your audiobook is completely downloaded before disconnecting your device from the internet. To confirm that your audiobook download completed successfully, simply navigate to the Tracks screen from the Playback screen by tapping the white menu icon at the upper left corner of the screen (the icon that looks like 3 stacked white lines).
Once there, scroll down through the tracks and if all tracks are displayed on a white background and not grey, that means all tracks have successfully downloaded.
If your download didn't complete, simply delete the incomplete download by holding your finger down on the book image on the "My Library" screen and choosing "Delete" from the dialog that appears. Afterward download it again by tapping the audiobook's cover image and choosing "Download" from the dialog box that appears.
NOTE: The audiobook download process may be interrupted by weak or spotty network connections so it is always advisable to confirm that your audiobook is completely downloaded before disconnecting your device from the internet. To confirm that your audiobook download completed successfully, simply navigate to the Tracks screen from the Playback screen by tapping the white menu icon at the upper left corner of the screen (the icon that looks like 3 stacked white lines).
Once there, scroll down through the tracks and if all tracks are displayed on a white background and not grey, that means all tracks have successfully downloaded.
If your download didn't complete, simply delete the incomplete download by holding your finger down on the book image on the "My Library" screen and choosing "Delete" from the dialog that appears. Afterward download it again by tapping the audiobook's cover image and choosing "Download" from the dialog box that appears.
If this does not solve the issue please visit the FAQ page on our website (AudiobookSTORE.com) for other possible solutions or contact support.